QR RealEstate (qr-realestate.com) is operated by SparkSMB LLC (“we,” “us,” or “our”). This policy explains what we collect from real estate agents who use the service and from home buyers who scan a listing QR code, and how we use it.

Information We Collect

We collect the following types of information:

Agent account information: name, email address, password (hashed), brokerage details, branding assets (logo, colors, tagline), and contact preferences
Lead information: name, email address, and/or phone number submitted by prospective buyers through listing landing pages
Listing data: property addresses, prices, descriptions, photos, and MLS/IDX feed data
Usage data: pages visited, QR codes scanned, and interactions with landing pages

How We Use Information

To provide, maintain, and improve the Service
To verify lead contact information via email or SMS codes
To send transactional communications (verification codes, account notifications)
To enable agents to send marketing follow-up emails to their verified leads
To process payments and manage subscriptions
To comply with legal obligations

Information Sharing

We do not sell, rent, or trade personal information. We share data only in these circumstances:

With the listing agent: lead contact information is shared with the real estate agent who created the listing the lead interacted with
Service providers: we use third-party services to operate the platform (Resend for email, Twilio for SMS, Vercel for hosting, Neon for database). These providers process data solely on our behalf under contractual obligations
Legal requirements: when required by law, subpoena, or legal process

Data Retention

Lead data is retained for as long as the associated agent account is active. Agents may delete individual leads from their dashboard at any time. Upon account deletion, all associated data (listings, leads, branding) is permanently removed within 30 days.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at the address below. We will respond within 30 days.

Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords (bcrypt), and secure server-side-only handling of API credentials. No system is 100% secure, and we cannot guarantee absolute security.

Text Messaging (SMS)

When a buyer verifies with a phone number or texts one of our listing codes, we send text messages from our toll-free number on behalf of the listing agent: a verification code, a link to the property they asked about, and follow-up messages from that agent. Message frequency varies. Message and data rates may apply. Consent to receive texts isn't a condition of any purchase.

Reply STOP to any message to opt out; you'll receive one confirmation and no further texts. Reply HELP for help, or email support@qr-realestate.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party, except the provider that delivers the messages (Twilio), and only as needed to send them.

Contact

Questions about this policy or your data: email support@qr-realestate.com. Our Terms of Service also apply.

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